Shipping Policy

At Petslovers, we strive to provide an excellent shipping experience for our customers. Our shipping policy is designed to set the right expectations and ensure the timely delivery of your orders.

1) Order Processing Times

Upon placing your order, we initiate the shipping process right away. Your package is expected to reach you within 2-3 days from the date of order placement. It should be noted that the package reaches the customer's doorstep in exactly 2-3 days!

2) Shipping Costs

Our shipping costs are based on the total order amount. We may offer free shipping above a certain threshold to provide added value to our customers.

3) Returns, Changes, and Cancellations

Our business evaluates refunds, order edits, and exchanges following our refund and returns policy. For further information, please refer to our dedicated refund and returns policy.